Troubleshooting Guide
Unable to charge Misa/ battery is not charging:
Kindly check the below point so that we can analyze the issue further, - Are you able to charge Misa by connecting the Misa charger cable (Type C) with a laptop? Or using a different adapter. -Can you please share some pictures of the charging port ...
Device is not turning ON, shows black screen, normal reset is not working, Emergency reset needed
Kindly try the below steps to reset your Misa robot. Please charge the device for few hours before trying these steps to ensure that the device has sufficient charge. 1. Long press Misa home button and switch off the device. 2. Then, long press on ...
MISA ASSISTANT SUBSCRIPTION ISSUE/ SUBSCRIPTION EXPIRED
Kindly note that we have auto-renewed your Misa Assistant account. Please follow the below steps, Step 1: Open Settings-> Enter Admin Pin ->Exit Misa Mode ->Settings(Android Mode) ->Apps & notifications -> select Misa Assistant -> Storage -> Clear ...
Why am I unable to set reminders on Misa?
Make sure that Misa is connected to the internet and that your Misa Connect app is updated. If issues persist, try restarting Misa or deleting the cache memory.
How do I speed up app performance on Misa?
Free up memory by uninstalling unused apps, clearing the cache, and ensuring your software is up to date. Regularly restarting Misa can also help boost performance.
Why are my apps on Misa crashing or running slowly?
Apps may crash if they haven’t been updated or if Misa’s memory is full. Update your apps regularly and ensure Misa has sufficient storage space by clearing unused data.
What can I do if Misa won’t turn on?
First, ensure that Misa is properly charged. If it still won’t turn on, try holding down the power button for 10 seconds. If that fails, perform an emergency reset by following the steps outlined below. Kindly try the below steps to reset your Misa ...
How do I change my admin pin?
You can change your admin pin through the Misa settings menu or the Misa Connect app by navigating to the security options.
What should I do if I forget the admin pin?
If you forget your admin pin, you can reset it by accessing the Misa Connect app, where you will find the option to get your pin via your registered email.
What should I do if Misa freezes or stops responding?
If Misa freezes, perform a restart by holding down the power button for 10 seconds and clicking on restart. If that doesn’t work, try reset following the instructions below Step 1 : Go to setting of Robot user interface -> Other Settings -> Reset ...
Why is my Misa assistant slow or crashing?
Slow performance or crashes may be caused by outdated software or low memory. Try restarting Misa, clearing the cache, or performing a system update
Why does Misa sometimes not respond to commands?
Misa may not respond if the environment is too noisy, or if there is a poor internet connection. Ensure Misa has a strong Wi-Fi connection for better performance.
How can I improve Misa's voice recognition?
Ensure that Misa is connected to a strong and stable internet connection, as it processes voice commands via the cloud. Additionally, Misa’s AI takes some time to adapt and learn your voice patterns. The more you use it, the more accurately it will ...