Does the VicoHome app offer customer support if I need assistance?
Yes, the VicoHome app has a dedicated support
section where you can find FAQs, troubleshooting tips, and contact options for
additional help.
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What is the VicoHome app, and why do I need it for my BirdsView feeder?
The VicoHome app is essential for managing your BirdsView feeder. It allows you to view live feeds, receive real-time bird alerts, use the AI species recognition feature, and access other settings from your phone.
How do I install the VicoHome app?
Navigate to your App store or Google Play, search for “Vicohome” and download the app. Alternatively, just scan the QR code on the box of Birdsview or the Vicohome guide
How can I contact customer support team of Birdsview?
You can reach our 24/7 customer service team by email at info@view-birds.com or by phone at 910-857-5492. We're here to assist with any questions, setup guidance, troubleshooting, and additional support needs.
How can I connect my BirdsView Feeder to the Vicohome App?
Follow along with this video to connect your feeder to the Vicohome App and start enjoying AI bird recognition.
Can I share access to the BirdsView camera on the VicoHome app with my family?
Yes, VicoHome supports multi-user access. You can invite family members to view the live feed, receive alerts, and access other features by adding their accounts in the app’s sharing settings.